UniCard

The UniCard office in the Student Service Centre (Sedanstr. 6) is exclusively responsible for the production of the UniCard for matriculated students. If you have any further questions, we will be happy to help you find the relevant contact person.

Office hours

Monday: 10:00 - 12:00

Wednesday: 13:00 - 15:00

Friday: 10:00 - 12:00

No appointment is necessary for consultation hours.

Reachability

Phone: 0761/203-8893

unicard@uni-freiburg.de

If you have any questions about UniCard for employees and guests, please contact

• Employees of the University Medical Centre and guests: gaeste@unicard.uni-freiburg.de
• Employees of the University of Freiburg to the respective administrator in the Human Resources Department 

After successful enrolment at the Student Service Centre you will receive a welcome email. Your UniCard will be sent to your address by post within approximately 14 days of enrolment. We endeavour to print all cards as quickly as possible. Sometimes, however, it can take a little longer until you receive the card. We kindly ask for your patience if the card has not yet arrived after one or two weeks. If you still have not received your UniCard after four weeks at the latest, please contact us.

If you do not have a German registration address, the card will not be sent abroad. You have to come personally (with a valid photo ID) to the UniCard office to pick it up.

Newly issued UniCards are valid for a period of five years. If you are continuing your studies, you must apply for a new UniCard at the UniCard office before it expires. No payment is due for this application; you will receive the new UniCard in exchange for your expired UniCard.

The card can be topped up at various locations (e.g. ServicePoints of the Studierendenwerk, canteens, cafeterias). It is not possible to top up the card at the UniCard office in Sedanstr. 6.

Autoload function: https://www.swfr.de/autoload

The Studierendenwerk Freiburg (SWFR) is responsible for adding credit to and removing credit from the UniCard as well as for blocking the card.

Further information https://www.swfr.de/en/food/chip-card

You may request to have the remaining credit on your UniCard paid out to you at the service points in the cafeterias.
If your UniCard is no longer readable, you may request a statement of credit remaining on your card at the UniCard Office during office hours. By presenting this statement at one of the service points, you can have the remaining credit paid out to you or transferred to your new UniCard. It is not possible to have your credit transferred directly to your new card at the UniCard Office.

Please contact the employees of the Studierendenwerks (SWFR) at the service points in the cafeterias if your card has been blocked.

Depending on the nature of the damage and the age of the card, you may have to pay a fee of 10€ to have the damaged card replaced. In the case of damage caused by regular wear and tear, you may be issued a replacement card free of charge. Please contact us before transferring the fee if you are not certain whether you need to pay it.

Issuing of replacement cards:
If your UniCard is cracked, you will have to pay a fee of 10€ for a replacement card. To make the replacement card, we need your damaged UniCard, a passport photo, and proof of payment.

1. Payment
   Cash payment:
   It is NOT possible to pay the fee in cash.
   
   Bank transfer:
   Recipient: Albert-Ludwigs-Universität
   IBAN: DE47 6005 0101 7438 5009 55
   BIC: SOLADEST600
   Baden-Württembergische Bank
   Reason for payment: "BA6000246001-" and your matriculation number, e.g., "BA6000246001-1234567"
   
   UniCard office hours:
   It is only possible to pay the fee during office hours with an EC/Debit-card (no Credit Card).
2. Production
   The UniCard office will produce your new card in a few minutes on site during office hours on presentation of the defective card and proof of payment (please be sure to send this by e-mail to: unicard@uni-freiburg.de).
   
   Alternatively, you can also send your defective card to the Uni-Card office by post (please also send proof of payment by e-mail to: unicard@uni -freiburg.de) and collect your new UniCard or have it sent to you.
3. Credit and Access
   If we have the functional old UniCard when the new card is produced, we will transfer the credit and the activated accesses to the new UniCard. If the old card is no longer functional, we will create a document with which you can transfer the credit at the SWFR (Service Point).
   When a new UniCard is issued, all authorisations and access to buildings are automatically transferred to the new card within 72 hours at the latest. The PIN for borrowing from the University Library remains the same. Only the UB account number changes.

If you have lost your card, we can issue a new one for a fee of 10 Euros. Payment can be made either by bank transfer or by EC/Debit card on site. When paying by bank transfer, it is important that you send us proof of payment (screenshot of the transfer) by e-mail, otherwise we will not be able to produce the card. When paying on site, we can only accept EC or Debit cards. Credit cards or cash are not accepted. Once the fee has been paid on site, we will issue the new card, which you can take with you straight away. Alternatively, we can also send you the UniCard by post.

Lost and found

We receive the lost property cards from the Rempartstraße canteen and the University Library every Monday and then notify all students directly that they can collect their card from us. If you have not received an email from us, then unfortunately the card has not turned up with us.

Blocking

To have your UniCard blocked, please give us your first and last name, your matriculation number, and your matriculation number.

Please note:
It is not possible to have the credit on your UniCard blocked or replaced.

If you use the Studierendenwerk’s (SWFR) "Autoload" method, you can have your card blocked there in person. More information

Issuing of replacement cards:
To make a replacement card, we need a passport photo and proof that you have paid the 10 Euro replacement fee.

Important! Please send the proof of pyament as an e-mail attachment in PDF or JPG format directly to the Uni-Card office.

Please note that no cloakroom locker in the University Library may be occupied at the time of production

1. Payment
   Cash payment:
   It is NOT possible to pay the fee in cash.
   
   Bank transfer:
   Recipient: Albert-Ludwigs-Universität
   IBAN: DE47 6005 0101 7438 5009 55
   BIC: SOLADEST600
   Baden-Württembergische Bank
   Reason for payment: "BA6000246001-" and your matriculation number, e.g., "BA6000246001-1234567"
   UniCard office hours:
   It is only possible to pay the fee during office hours with an EC card.
2. Issuing of the replacement card
   As soon as we have received the proof of payment / screenshot, we can generally make a new card within a week. You can pick it up during our office hours.
   If you bring the proof of payment / screenshot to us in person during our office hours, we can make your new UniCard within just a few minutes. Alternatively, we can also send you the UniCard by post.

Unblocking
If your old UniCard turns up again, you can have it unblocked at the UniCard office (also via email) as long as the new card has not yet been produced.

At the moment, payment is possible by bank transfer or EC/debit card (no credit card):

Recipient: Albert-Ludwigs-Universität
IBAN: DE47 6005 0101 7438 5009 55
BIC: SOLADEST600
Baden-Württembergische Bank
Reason for payment: "BA6000246001-" and your matriculation number, e.g., "BA6000246001-1234567"

Please note: Payment is ONLY due if the card has been lost or obviously wilfully destroyed.

You may purchase the SemesterTicket online or, on presentation of a current certificate of matriculation, at a ticket agency or a DB ticket machine. It currently costs 96 Euro and is valid for six months. The SemesterTicket entitles you to use public transportation in the City of Freiburg as well as in the districts of Emmendingen and Breisgau-Hochschwarzwald.

Note: If you have several UniAccounts (e.g. because you are employed at the university alongside your studies), please use your student account for the verification process in the online shop! Note: If you have several UniAccounts (e.g. because you are employed at the university alongside your studies), please use your student account for the verification process in the online shop.

The following evidence is available when using public transport as a registered student:

UniCard:

• Use of SemesterTicket with SemesterTicket purchased online plus official picture ID

• Use of SemesterTicket with SemesterTicket purchased at a ticket agency or a DB ticket machine plus UniCard plus certificate of matriculation plus official picture ID

• Free use of RVF trains and busses after 7 p.m. with “19 Uhr-Nachweis” plus official picture ID

• Free use of RVF trains and busses after 7 p.m. with UniCard plus certificate of matriculation plus official picture ID

Your UniCard is automatically assigned a specific access profile. Depending on which degree programme you are enrolled in, this will give you access to university buildings and rooms. For access rights beyond this, please contact the relevant institution directly.

If you have any questions about access rights, please contact the Computer Centre at:

zutritt@zv.uni-freiburg.de

Please enter your surname, first name, UB-Kontonummer of your card (number at the top of the card), as well as your matriculation number.

When a new UniCard is issued, all authorisations and access to buildings are automatically transferred to the new card within 72 hours at the latest. The PIN for borrowing from the University Library remains the same. Only the UB account number changes.

For technical reasons, your University Library account number has to be changed when we make you a new UniCard. The new account number is passed on to the University Library automatically and any books you have checked out are transferred to the new account. Your online password remains the same.

Students use the UniCard as a library card. Click here for general information on using the UniCard as a library card.

 
Information on using the wardrobes at the University Library with your UniCard [de].