Depending on the nature of the damage and the age of the card, you may have to pay a fee of 10€ to have the damaged card replaced. In the case of damage caused by regular wear and tear, you may be issued a replacement card free of charge. Please contact us before transferring the fee if you are not certain whether you need to pay it.
Issuing of replacement cards:
If your UniCard is cracked, you will have to pay a fee of 10€ for a replacement card. To make the replacement card, we need your damaged UniCard, a passport photo, and proof of payment.
- Payment
Cash payment:
It is NOT possible to pay the fee in cash.
Bank transfer:
Recipient: UniKasse
IBAN: DE47 6005 0101 7438 5009 55
BIC: SOLADEST600
Baden-Württembergische Bank
Reason for payment: "BA6000246001-" and your matriculation number, e.g., "BA6000246001-1234567"
UniCard office hours:
It is only possible to pay the fee during office hours with an EC card.
- Issuing of the replacement card
As soon as we have received the proof of payment, we can generally make a new card within a week. You can pick it up during our office hours.
If you bring the necessary document to us in person during our office hours, we can make your new UniCard within just a few minutes.